You heard me. Your business does not need a phone app in the apple or android app stores. More than likely.
Last week, a client of ours was super excited to tell me all about this new web app they are “creating”. By creating I mean they paid some phone app company a set up fee (usually $250 – 500) and $50 a month for. When I asked what the app would do, they rattled off all the amazing features. Features like a home page, news, about us, contact, directions, and product info. So I asked to clarify, that this is indeed an “app”, Yes, they proclaimed! It will be free in the apple and android app stores.
Here is my giant issue. Please hear me very clearly here.
If your app is no more than basic content found on your site, its a waste of time, money and your efforts.
Yes apps are all the rage. All the cool kids are talking about apps. Trust me, no one is going to be browsing the app store, and think to themselves, “sweet! a company I have never heard of has an app about their company / service / product, and its free!”. No, no one will think that.
Save your money, time and app lust. I have a fix for you. Build a site that is mobile friendly. We have a few ways of doing this. One is responsive. Take our site for example. Resize your browser window smaller. Bam! It re-organizes itself to fit the screen size. Navigations get touch friendly, fonts remain clear and readable. Another alternative is a seperate mobile site with the core info, that we have an auto detect script set up on. Basically if the visitor screen size is less than 640px wide, send them to the mobile site. Give them an option back to the main full site. Yes, you can still use a QR barcode to direct people to your mobile site. They can call you, map your location, and learn more all from the mobile web, with no need for an app.
You may have a need for an app. If your idea is functional, helps a user, provides them a beneficial resource for planning, searching, researching, or tracking something. Great, go for it! Verizon has a great app to track my minutes used on my iPhone. Starbucks has a store locator, with info on menus, amenities, and wifi. E-trade has an app to search, research and watch over your trades. Catch my drift here?
Make it useful, keep it relevant, and make it a benefit to your users (not just you). Or dont do it at all.