The art of making a plan

Planning a big project is like planning a trip. The bigger it is, the harder the plans become.  Recently (okay this week), I spent some time packing for my trip to Ethiopia. We have been slowly planning for many months, and it all seemed to be rolling smooth. That was until it came time to…

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Design matters. Your visitors say so

Would you let your customers see a showroom / lobby / office in a complete mess? Piles of paper on the floor and desk? Broken lights, missing ceiling tiles, stained floors? No! You dress your best, your employees dress their best, and you keep your showroom / lobby / office in tip top shape. Or…

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out of my way

My youngest boy evidently has a favorite ‘adult’ restaurant that he asked to go to several times while we were on vacation. So we headed out to it one afternoon for their specialty shakes and reasonably good americana fair. The service in this establishment was mediocre at best during a ‘less than busy’ period of the…

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